Policies
Privacy policy
We use the details you provide to process your order, coordinate delivery, respond to questions and handle returns or exchanges. We aim to collect only the information needed for these purposes and to protect it appropriately.
What we collect
- Name, mobile number, delivery address, city, state and pincode you enter at checkout.
- The order itself — pieces, sizes, colours, quantities and amounts.
- Optional delivery notes you add for the courier.
We do not collect payment instruments. COD means no card or UPI data ever reaches us. We set no advertising cookies and run no third-party tracking pixels.
How it is stored
Orders live in a Supabase (PostgreSQL) database with row-level security enabled: the public storefront key can read published catalogue data only, never orders. Address and phone details are shared with the courier partner solely to deliver the parcel, and with no one else.
Your cart
Your bag is stored in your own browser (localStorage) so it survives a page reload. It never leaves your device until you place an order.
Retention and deletion
We keep order records for as long as tax and courier-dispute rules require. You can ask us to delete your name, number and address at any time — contact our team through the contact page with your order number.
Contact
Privacy questions and data requests: contact us through the contact page.